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On this platform, there is always a lot of encouragement and reminders for readers to be kind to writers and I really like that but let's also remind writers to be kind to their readers, shall we?
I won't say names, but I had bad experiences with my favourite writers.
For example, such as when I only asked questions about their fanfic or blog. As far as I know, I always try to phrase it in a polite and kind tone that isn't harmful yet they answered with anger instead.
And even if they misunderstand or it's a misunderstanding, they lash out instead without further question or explanation...
It's kind of sad since this attitude discourages a reader from reading their fanfic or following their blog after.