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one of the most important lesson I teach to all the kids I tutor is to work out *why* they got a question wrong, because the reason means how we deal with it is completely different.
got it wrong because you didn't know how to do it? cool, let me teach you this method!
got it wrong because you didn't understand what the question was asking? cool, let's go through how to read exam questions and figure out exactly what they want.
got it wrong because you didn't check for arithmetic errors, or you didn't catch them? cool, let's go through how to check your work correctly.
and it really annoys them sometimes, because they want to just move on, but when they start doing this our seasons move so much faster, because if they got something wrong they can tell me why and we can fix it rather than me trying to figure it out. yeah, it takes a while, but asking why mistakes are made is really important!
one of the most annoying things about corporate culture is that everything needs a "solution". if one person makes the smallest mistake we gather like 12 people in a room and talk about our "plan to make sure this doesn't happen again". a plan?? someone set a support ticket status wrong and we need a plan? ok here is my plan, we remind them what the correct status is and we immediately move on. but no we have to be """solutions-focused""". ridiculous. its for managers who have nothing to do all day and need to justify their 200k a year salary. how about you FOCUS on leaving my team alone buddy.